Your chair.
Secured before we move.Wheelchair transportation across the Twin Cities and northwest metro — ramp van, power or manual chair, door through door. $75 base plus $3 a mile, one way.
- $75 + $3/mione way, printed here before you call.
- 350 lbour own manual chair, carried if you need one.
- 3 riderscome along at no extra charge.
From your door to theirs, in order.
The part families ask about is not the driving. It is the four stops before and after it.
Ramp down at your door
The van parks where you are — not at the curb cut down the block — and the ramp comes down before you do.
Your chair rolls on
Power or manual, you stay in your own chair. No transfer to a different seat unless you want one.
Secured before the van moves
The chair is strapped down and checked, and the van does not move until it is. Every driver is wheelchair-securement certified.
Through the far door
Walked to the desk and checked in, not left at the entrance. Coming home, the same in reverse.
One fare shape, printed.
$75 base plus $3 a mile, one way — the whole formula. No other operator in this metro prints theirs.
What can move it is printed too: holidays add 50% to the fare and weekends or after-hours runs add 25%, never both at once, and each mile past the first 15 adds $1. Cancelling is free until an hour before pickup.
| Base fare | $75 |
|---|---|
| 12 miles × $3 | $36 |
| One way | $111 |
|---|
There and back, $147 — the base fare charged once, mileage run twice. Either figure is confirmed on the call, before the van leaves.
Asked before this ride.
The questions we hear about it. Open a row for the rest — none of it changes when you dial.
13 answers
Do I need my own wheelchair?Yours, or ours.
Power or manual, your own chair rides secured. If you do not have one, we carry a standard manual chair rated to about 350 pounds — say so when you book and it is on the van.
Do you take power chairs?Yes, power or manual.
The ramp van loads either, and the chair is secured before the van moves. You stay in your own chair the whole ride unless you would rather transfer to a seat.
Does the driver come inside?Door through door.
From your own door to the desk, and the driver stays until you are checked in. Coming home, the same in reverse — never a drop at the curb.
Can you carry someone on a stretcher?No. That is an ambulance.
We seat wheelchair and ambulatory riders only. Bring your own oxygen and that is fine; we do not supply it. If a stretcher is what you need, we will say so on the phone rather than send a van that cannot take you.
Who can ride along?Up to 3, free.
A spouse, a daughter, an aide — up to 3 additional riders travel at no extra charge, in the same van, on the same booking.
How is this different from Metro Mobility?Your ride, not a route.
One booking, one rider, straight there — you pick the pickup time and it is held for you, rather than a window you wait inside while the van collects other stops. It is private pay instead of a public program, and that is what buys the direct trip.
Where Metro Mobility fits, and where it does notDoes Medicare or Medicaid pay for a wheelchair van?Two different answers.
Original Medicare does not cover a wheelchair van to a routine appointment; some Medicare Advantage plans do include a ride benefit, so ask yours what it covers. Medical Assistance — Minnesota's Medicaid — does cover non-emergency medical transportation, arranged through your county or your health plan's ride service. Our own published card is private pay: $75 base plus $3 a mile.
What a wheelchair ride costs in MinnesotaCan the driver wait during my appointment?Yes — $100 an hour.
Flat, pickup to drop-off, wheelchair or walking. The van stays parked outside for the whole appointment instead of leaving and being dispatched back, so there is no second ride to arrange when you are done.
How Wait & Return worksCan you take me to dialysis every week?Yes — a standing slot.
Booked once and held: the same days, the same time, the same driver. Standing dialysis runs leave before six in the morning by arrangement.
Standing weekly routesDo you drive to Mayo Clinic?Rochester, and statewide.
Anywhere in Minnesota — $420 to Rochester in the chair, one way. The base fare and the per-mile rate hold at any distance; only the $1 extended-area mile is added past 15. Duluth, St. Cloud and Mankato are all priced on the long-distance page.
The statewide faresWhich towns do you cover?The seven-county metro.
Plymouth, Maple Grove, Brooklyn Park, Minnetonka, St. Louis Park, Edina, Golden Valley, New Hope, Champlin, Coon Rapids, Blaine and Elk River are among the 16 cities on the daily map; the seven-county metro is the stated one. Pickup is at your address in any of them, and the fare is measured from where you get in.
What if I have to cancel?Free, until an hour before.
Inside that hour it is 10% of the fare. We would rather print that here than surprise you with it.
If this is not quite your ride.
Same vans, same drivers, same published rates — a different shape of trip.
- Wait and returnThe driver stays for the appointment.
- Recurring ridesDialysis, chemo, infusion, therapy.
- Errands and outingsGroceries, family, anywhere you like.
- What wheelchair transportation costs in MinnesotaWhat a base fare and a loaded mile actually are, and what Medicare pays toward one.
- New to any of this?What NEMT means, and what Medicaid covers.
Tell us the pickup and the chair. We’ll quote it on the call.
Power or manual, yours or ours — one call covers it, and the figure is confirmed before anything is held.
Have these ready
- The pickup address, and the clinic or building you are going to.
- The date and the appointment time.
- Wheelchair or ambulatory, and whether the chair is yours.
- Whether the driver should wait, or come back for you later.