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We wait.
That is the service.Wait and return medical transport across the Twin Cities: the driver parks, waits your entire appointment, and takes you home — $100 an hour flat, pickup to drop-off.

A rider settles into the back seat and reaches for the door; the driver is already turned round in the front seat, waiting.
  • $100/hrflat, pickup to drop-off. Driving included.
  • 3 riderscome along at no extra charge.
  • One vansame driver there and home. No second dispatch.

The driver parks. And stays.

One driver, one van, one figure. No return dispatch, no second driver learning your building at the worst possible moment.

  • Parked the whole time. The van does not take another ride while you are inside.
  • Phone on. Done early, done late — the driver is already in the lot.
  • Billed pickup to drop-off. The clock starts at your door and stops at your door. Wheelchair or ambulatory, the rate is the same.

One booked morning, as the driver runs it. Colonoscopy, northwest metro.

A worked Wait & Return morning, priced pickup to drop-off
6:40Pickup at your door
7:05Walked in, checked in at the desk
7:05–9:45The van is parked outside. The driver waits.
9:45Met at the door, walked back to the van
10:10Home — walked to your own door
3.5 hrs× $100 an hour, pickup to drop-off — $350

The ride home after sedation.

Colonoscopy, endoscopy, cataract surgery, dental sedation — the medication, not the procedure, is why you cannot drive yourself home.

What’s fixed either way.

Same driver, same van, both directions — waits the entire appointment in the lot, then walks you back to your own door, not the curb.

Ask your clinic first.

Escort policies differ by facility. Check what yours requires before your prep day, then tell us the procedure time — we’ll build the morning around it.

What the morning looks like, hour by hour, or all five ways to get home if you are still weighing them up.

Van 2001 still at the clinic entrance, the driver at the wheel, while a rider is walked in through the doors.

Rated 5 out of 5

He walked me to my appointment, waited for me, and took me back home safe and sound.

JamesWait & Return — the driver stayed for the appointment

Bring whoever you need.

If your clinic wants someone you know beside you after sedation, bring them — a spouse, a daughter, a neighbor. Up to 3 people ride in the same van on the same booking, and the fare does not move.

$0for up to 3 additional riders

Asked before this ride.

The questions we hear about it. Open a row for the rest — none of it changes when you dial.

13 answers

Does the $100 start when my appointment starts?No. Pickup to drop-off.

The clock runs from your door to your door — $100 an hour, flat, the driving included. A typical sedation morning runs about three and a half hours: $350.

Will you count as my ride home after sedation?Ask your clinic first.

Escort policies differ by facility, so check yours before the prep. What we do is fixed either way: the driver waits the entire appointment, walks you out, and takes you home — and up to 3 family members ride along at no charge.

The ride home after a colonoscopy
Can I just take an Uber home?Your clinic decides that.

Sedation discharge rules are the facility's to write and they differ, so ask yours before your prep day. What no rideshare does is sit in the lot for three hours, meet you at the door when you come out, and walk you into your own house — that part is the whole service here.

The ride home after a colonoscopy
What if I have nobody to take me home?That is this service.

One booking covers the ride there, the wait, and the ride home, with the same driver both directions. If your clinic wants somebody you know beside you as well, up to 3 people ride along at no extra charge — so bringing a daughter or a neighbor costs nothing on top of the fare.

Five options when nobody can collect you
Is it only for colonoscopies?No — any sedation.

Colonoscopy and endoscopy are the common ones, and cataract surgery and dental IV sedation run the same shape: it is the medication rather than the procedure that means you should not drive afterwards. Any appointment you would rather not be dropped at the curb after is a booking.

Which procedures this covers
Can my daughter ride along?Yes — up to 3, free.

Up to 3 additional riders travel at no extra charge, in the same van, on the same booking. One fare covers everyone.

What if the appointment runs long?The van is still outside.

The driver stays until you are done. An hour over is another hour at $100 — never a second dispatch, never a stranded ride home.

What if I am out in an hour?You pay the hours used.

The figure follows the clock, so a short morning is a short bill — two hours door to door is $200, not the three-and-a-half-hour example. We estimate it on the call from your procedure time and confirm it before anything is held.

Wheelchair or walking — does the rate change?Either. Same flat rate.

Wait & Return is $100 an hour whether you ride in the chair or walk to the van, pickup to drop-off. If you do not need the driver to wait, ordinary one-way rates apply instead.

How the wheelchair ride works
Does Medicare pay for the waiting time?Not Original Medicare.

It does not cover a ride to an outpatient procedure at all, waiting or otherwise. Some Medicare Advantage plans include a ride benefit, though rarely one that covers a driver waiting; ask yours what it allows. Our Wait & Return is the printed hourly rate, paid direct.

Which clinics do you drive to?Any of them.

The endoscopy and surgery centers across the metro — Plymouth, Maple Grove, St. Louis Park, Edina, Minneapolis — and any clinic or dental office in between. Give us the address and the procedure time; we build the morning backwards from it.

How far ahead should I book?Before your prep day.

Procedure mornings are the busiest slots we run, and the early ones go first. Book when you get your appointment letter, not the night before — and if the procedure gets rescheduled, one call moves the ride with it.

What if my procedure is cancelled?Free, until an hour before.

Inside that hour it is 10% of the fare. Clinics move procedures, sometimes the morning of — tell us as soon as they tell you and it costs you nothing.

Tell us the procedure time. We’ll quote the wait on the call.

Book ahead of your prep day to hold the morning. The figure is confirmed before anything is held — and it does not change if the appointment runs long.

info@truestartransportation.com

Have these ready

  • The pickup address, and the clinic or building you are going to.
  • The date and the appointment time.
  • Wheelchair or ambulatory, and whether the chair is yours.
  • Whether the driver should wait, or come back for you later.
763-230-92777am–7pm daily, earlier by arrangement
Call 763-230-9277