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Call to book763-230-9277

No appointment required.Senior and accessible transportation for errands and outings across the Twin Cities — groceries, the pharmacy, church, a wedding, a family table. Open to anyone. $50 base plus $2.50 a mile.

A rider walks back up the path with her grocery bags, a second pair of hands on the heavier one.
  • $50 + $2.50/miwalking; the ramp van from $75. Same card as every ride.
  • 7 daysa week, holidays included — holidays add 50%.
  • 3 riderscome along at no extra charge.

An ordinary Saturday, priced.

Three real shapes of a day out, on the same printed card as every medical run — which is the point. Anyone can call.

Church, and home afterBrooklyn Park to the service and back. Ambulatory, 5 miles each way.
Base fare, once for the morning$50
There and back: 5 mi × 2 × $2.50$25
The morning$75
Groceries, driver waitingTo the store, the driver parks, and home with the bags.
1.5 hours × $100, door to door$150
The errand run$150
A wedding across townIn the ramp van, dressed up. Wheelchair, 15 miles.
Base fare$75
15 miles × $3$45
One way$120

Your Saturday looks different? The same card prices it — and up to 3 people ride along free, so bring the grandchildren.

Open to anyone.

Most of our week is medical. The vans, the drivers and the rates do not change when the destination is a grocery store.

Groceries, the pharmacy, church, social visits, family gatherings — if you or someone you love needs the ramp van or a steady arm to get there, it is a booking like any other. You do not need to be an existing client, and nobody will ask what the trip is for.

Book for yourself or for someone else: the pickup address, the destination, and whether the day needs the chair or just an arm. The figure is quoted on the call, from the same card printed on this page.

The van at the kerb outside a church on a Sunday, rear hatch up and the ramp folded down to the road.

Asked before this ride.

The questions we hear about it. Open a row for the rest — none of it changes when you dial.

13 answers

Do I have to be a patient of something?No. Anyone rides.

Outings are open to anyone — you do not need to be an existing client, and there is no medical anything required. Groceries, church, a birthday table: call and it is booked.

Errands and outings
Can you wait while I shop?Yes — $100 an hour.

The driver parks and waits, then takes you home — the same Wait & Return that covers appointments covers the grocery run, billed pickup to drop-off.

How Wait & Return works
Weddings and funerals too?Yes, either van style.

Wheelchair or walking, one guest or four — family gatherings, services and celebrations are ordinary bookings at the ordinary rates.

Do you run Sundays and holidays?Every day. Weekends +25%.

Seven days a week, 7am–7pm daily, earlier by arrangement. Weekends, and any ride outside 7am–7pm daily, add 25% to the fare; holidays add 50%. A $105 wheelchair run is $131.25 on a Saturday and $157.50 on Christmas — printed here rather than sprung on the phone. A holiday that falls on a weekend takes the 50% only, never both.

Is it cheaper to wait or to book two trips?Depends on the hours.

Take the 5-mile church run: there and back, base fare once, is $75 for the morning, and the same morning with the driver parked is $100 an hour, pickup to drop-off. The wait passes the round trip at about forty-five minutes door to door — shorter than that and waiting is cheaper, longer and two trips are. We work out both on the call.

Can you take me to the Mall of America?Yes — ramp van included.

The mall, a museum, a ball game, a restaurant across town: an outing is priced off the same card as every medical run — $50 base plus $2.50 a mile walking, $75 plus $3 in the ramp van. Say whether you want the driver to wait or to come back for you.

Will the driver help with the groceries?The bags come in too.

Loaded at the store, out again at your building, and carried to your own door with you — not left in the hall. Door through door means the shopping as well as the rider.

Can I book this for my mother?Yes, and most people do.

Have her address, the time, where she is going, and whether she walks or uses a chair. One call covers it, the fare is confirmed before anything is held, and she does not need to be on the phone. A standing Saturday works the same way as a one-off.

How many can come along?Up to 3, free.

Grandchildren, a neighbor, a friend from the building — up to 3 additional riders travel at no extra charge, in the same van, on the same booking. One fare covers the car-load.

Can you take us out of town for a family gathering?Anywhere in Minnesota.

A wedding in St. Cloud, a reunion in Rochester, a funeral in Duluth. The base fare and the per-mile rate are the ordinary ones at any distance; each loaded mile past the first 15 adds $1 — the four long runs are priced out on the long-distance page.

The statewide fares
Does Medicare pay for a ride to the store?No — no plan does.

Coverage of any kind stops at rides to medical appointments; a grocery run is nobody's benefit. It is $50 base plus $2.50 a mile walking, at the same printed card as everything else we run.

Which towns do you cover?The seven-county metro.

Plymouth, Maple Grove, Brooklyn Park, Minnetonka, St. Louis Park, Edina, Golden Valley, New Hope, Champlin, Coon Rapids, Blaine and Elk River are among the 16 cities on the daily map; the seven-county metro is the stated one. Pickup is at your address in any of them, and the fare is measured from where you get in.

What if I have to cancel?Free, until an hour before.

Inside that hour it is 10% of the fare. Weather turns and plans change — tell us as soon as you know and it costs nothing.

Tell us where you’d like to go.

Groceries or a wedding, one stop or three — one call prices the day, and the figure is confirmed before anything is held.

info@truestartransportation.com

Have these ready

  • The pickup address, and the clinic or building you are going to.
  • The date and the appointment time.
  • Wheelchair or ambulatory, and whether the chair is yours.
  • Whether the driver should wait, or come back for you later.
763-230-92777am–7pm daily, earlier by arrangement
Call 763-230-9277