What wheelchair transportation costs in Minnesota.A private wheelchair ride is priced as a base fare plus a rate for each loaded mile. Nationally the base runs about $50 to $100 and the mile about $3 to $5; ours is $75 plus $3 a mile, and $2.50 on a $50 base if you walk. What follows is what those parts are, what a plan pays toward them, and what to ask whoever you call.
- $75 + $3a wheelchair ride here, one way, published rather than quoted
- $105what that makes an ordinary 10-mile appointment run
- Nobody localpublishes a rate at all — which is why you are reading this
What the category charges.
Non-emergency medical transportation is priced the same way almost everywhere. The band is wide, and mid-market is where a published rate can afford to sit.
- $50–$100the national range for a wheelchair base fare, one way
- $3–$5the national range per loaded mile in a ramp van
- $75 + $3ours — the low end of the mile, the middle of the base
Those two ranges are national figures, and they are the reason publishing is safe rather than brave: a rate sitting squarely mid-market gives nothing away. The strongest national operator we could find publishes a calculator that outputs a range — around $65 to $115 for a trip — because it averages data from across the country and cannot do better than that. A single operator with one rate sheet can output the actual number.
Locally the picture is simpler: no operator in the Twin Cities publishes a rate at all. Every quote in this market happens on a phone call, which is exactly why a page like this one gets searched for.
Why almost nobody prints one.
There are three real reasons and one bad one, and it is worth being able to tell them apart when you are on the phone.
Most of the industry is not selling to you
The bulk of non-emergency medical transportation in this country is paid for by Medicaid, and those trips are priced against a contract with a state or a broker rather than against a rider. An operator whose book is mostly contract work has no rate card because it has never needed one.
A fare has moving parts
Three things change it: which kind of ride you need, how far it actually is by road, and whether the driver waits or comes back later. That is genuinely more than one number — but it is three inputs and a formula, not a mystery, which is why a calculator can resolve it in about fifteen seconds.
Distance is not knowable in advance
Nobody can print the fare for a trip they have not been told about, because the mileage is half of it. What they can print is the base, the rate per mile, and the rule for anything unusual — and then the arithmetic is yours to run.
And the bad reason
A price nobody has seen is a price that can move. “Call for a quote” keeps the figure in the room where it can be adjusted to the caller, and it is the standard practice in this category. It is also the entire reason our card is on the website with printed under it: a rate you can check before you dial is a rate that cannot be adjusted once you have.
What a plan pays toward it.
The figures on this page are private pay. Two public facts are worth knowing before you budget around them, because not knowing either one can cost a family several hundred dollars.
Medicare covers the ambulance
Original Medicare pays for ambulance transport when it is medically necessary — when travelling any other way could endanger your health. It does not pay for a wheelchair van to an ordinary clinic appointment, which is what almost all of this category is.
Some Medicare Advantage plans add a limited ride benefit as a supplemental extra — a set number of one-way trips a year, often only to approved destinations. It is not standard and it differs plan to plan, so ask yours what it allows. It is worth the phone call before you pay for a run as frequent as dialysis.
Medical Assistance already pays for these rides
Medical Assistance — Minnesota’s Medicaid — covers non-emergency medical transportation through your county agency or your health plan’s own ride service, and it costs the rider nothing. If that is your coverage it is worth starting there before you pay for a ride you may not have to.
What a private booking sells against that is the pickup time: a benefit ride is a window and an assigned vehicle, and a booked one is a minute you chose. On a morning that cannot slip, that is the whole difference — and it is the only honest reason to pay for one.
Coverage rules change and plans differ, so treat the above as the map rather than the territory and confirm it with the plan itself. The longer version — what the fare covers, how it is paid, and where the benefit and the private ride part company — is on the rate page, and what NEMT means explains why the two versions share a name.
Five questions to ask whoever you call.
Including us. A base fare and a mile rate do not tell you what a ride will cost — these five are where the difference between two quotes actually lives.
| The question | Why it matters | Ours |
|---|---|---|
| Where do the miles start? | Why it mattersSome operators count from their own garage to your door and then on to the clinic. On a long run that can double the mileage on the invoice without changing the trip you actually took. | OursFrom your pickup address. The run out to collect you is not on the invoice, and there is no zone map or suburb surcharge. |
| Is the per-mile rate the same for both kinds of ride? | Why it mattersA single advertised “per mile” figure usually means the chair rate, quoted at you whether or not you need the ramp. The two are different jobs and different vehicles. | OursNo — $3 in the chair, $2.50 walking. Both printed, so nobody pays the ramp rate for a seat. |
| What happens if the appointment overruns? | Why it mattersThis is where a two-trip booking becomes expensive and stressful at the same time: a driver who has left has to be dispatched back, and you wait in a lobby for however long that takes. | OursThe van stays. On a Wait & Return the driver never leaves — $100 an hour flat, pickup to drop-off, and an hour over is one more hour. |
| What is the cancellation rule, in figures? | Why it matters“No hidden fees” is only true if the fees are printed. Clinics move appointments constantly, so the cancellation rule is one a rider will meet sooner or later. | OursFree until an hour before pickup, then 10% of the fare, and it is in the rate table rather than a footnote. |
| Does somebody coming with me cost extra? | Why it mattersA daughter, an aide, a spouse — for a sedation appointment or a first visit to a specialist, having somebody in the room is often the whole point of the trip. | OursUp to 3 people, no charge. Same van, same booking, one fare. No operator in this market advertises it. |
Ours, in three figures.
The whole card, every rule that can move it and four trips priced line by line are one tap away. These are the three you came for.
- $75wheelchair, one way, plus $3 a loaded mile — a 10-mile run is $105
- $50ambulatory, one way, plus $2.50 a mile — the same run is $75
- $100an hour, flat, when the driver waits the whole appointment instead of coming back
Miles are road miles from your pickup address to where you are going. Loaded miles past the first 15 add $1 each, up to 3 people ride along free, and cancelling is free until an hour before pickup. The surcharges that can lift a total — holidays, weekends and rides outside the published window — are disclosed in full on the rate page rather than summarised here, because a summarised surcharge is the kind that surprises somebody.
Asked about the money.
What a short trip costs, what a plan pays, and what moves a total. Open a row for the rest — none of it changes when you dial.
14 answers
What does a ride actually cost?Base fare, plus the miles.
$75 to put the ramp van at your door or $50 if you walk to it, then $3 a loaded mile in the chair and $2.50 if you walk, one way. A ten-mile wheelchair appointment run is $105; the same trip walking is $75. There is no booking fee, no surge and no fee for calling to ask.
Every rate, printedWhat is the smallest fare?The base and the miles.
Nothing is charged before that and no minimum is added on top, so a two-mile ambulatory run is $55 — the $50 base plus $5 in mileage. A short trip is a short bill.
Will I know the price before I book?Yes. On the call.
The dispatcher works the figure off the same published card the website prints, quotes it, and reads it back before anything is held. Nobody here quotes a range and settles up afterwards.
Price your own tripDo long trips cost more?Past 15 miles, a little.
The base fare never doubles and the per-mile rate never changes. Each loaded mile past the first 15 simply adds $1 on top. Rochester and Mayo Clinic are regular runs — $420 one way in the chair.
Long-distance ridesIs the ride home a second fare?The mileage, yes. The base, no.
The base fare — $50 walking, $75 in the chair — is charged once for the day, not once per leg. The mileage runs both ways: $2.50 a mile walking, $3 in the chair, for the whole there-and-back distance. If you would rather the van did not leave at all, Wait & Return prices the whole morning as one figure instead.
What if I have to cancel?Free, until an hour before.
Inside that hour it is 10% of the fare. We would rather print that here than surprise you with it.
Do holidays cost more?Yes — half again.
Holidays add 50% to the whole fare, mileage included: a $105 wheelchair run becomes $157.50 on Christmas. Weekends and anything outside 7am–7pm daily add 25% the same way. The two never stack — a holiday that lands on a Sunday takes the 50%, not both.
Everything that can move a fareCan we stop on the way?Yes — quoted first.
A pharmacy, a meal, a second address: additional stops are agreed before the ride begins and priced individually, so the figure you are told on the call is still the figure at the end of the day.
Who can ride along?Up to 3, free.
A spouse, a daughter, an aide — up to 3 additional riders travel at no extra charge, in the same van, on the same booking.
Do you take Medicare, Medicaid, or insurance?The printed rates are private pay.
You or your family pay us directly, at the rates published on this page, and no broker schedules the van. If a plan or a county program is involved in your rides, say so on the call — we will tell you where you stand rather than let you guess at it from a website.
Does Medicare cover a ride to the doctor?Not Original Medicare.
It does not pay for a car or a van to a routine appointment — only for an ambulance, and only when one is medically necessary. Our printed card is $50 base plus $2.50 a mile, paid direct. Some Medicare Advantage plans add a ride benefit; ask yours.
Does Medicare or Medicaid pay for a wheelchair van?Two different answers.
Original Medicare does not cover a wheelchair van to a routine appointment; some Medicare Advantage plans do include a ride benefit, so ask yours what it covers. Medical Assistance — Minnesota's Medicaid — does cover non-emergency medical transportation, arranged through your county or your health plan's ride service. Our own published card is private pay: $75 base plus $3 a mile.
Is any of this covered by insurance?The printed rates are private pay.
You are quoted a figure and you pay it — no prior authorisation to file, no broker assigning the trip, no waiting on an approval. If your plan does reimburse transportation, ask what documentation it needs and we will put it on the receipt.
Is NEMT only for people on Medicaid?No. Private pay counts.
Medicaid is required to cover non-emergency medical transportation for the people it enrols, which is why almost everything written about NEMT describes a benefit rather than a service. It is not a definition. The same ride can be bought outright: no eligibility check, no county approval, no broker assigning the trip — you call, you get a figure, and the van is booked. In Minnesota, if you do have Medical Assistance, that ride is already paid for through your county or your health plan, and it is worth starting there.
Medicaid NEMT vs. private payWhile you are working it out.
The next questions people ask after this one — same plain answers, same published figures.
Give us two addresses. We will give you the figure.
A person answers, quotes off the same card this page links to, and holds the slot before you hang up. If your coverage already pays for the ride, we will tell you that instead.
Have these ready
- The pickup address, and the clinic or building you are going to.
- The date and the appointment time.
- Wheelchair or ambulatory, and whether the chair is yours.
- Whether the driver should wait, or come back for you later.