Where we drive.Wheelchair and ambulatory medical transportation across the Twin Cities: 16 cities across the north and northwest metro on the daily schedule, all 7 metro counties on request, and anywhere in Minnesota. Based in Brooklyn Center, and the drive out to you is not on the fare.

16 cities across the north and northwest metro are on the daily schedule: Plymouth, Maple Grove, Wayzata, Golden Valley, Excelsior, Eden Prairie, Rogers, St. Louis Park, Edina, Minnetonka, New Hope, Brooklyn Park, Coon Rapids, Blaine, Champlin and Elk River. The rest of the Twin Cities metro — Ramsey, Dakota, Washington, Scott and Carver counties, and everywhere in Hennepin and Anoka not named above — is served on request. If you are outside all of it, we will tell you on the phone rather than after you have booked.

There is no zone map and no city surcharge. A wheelchair ride is $75 plus $3 a mile and an ambulatory ride is $50 plus $2.50, whichever city you live in. Distance shows up as miles, and only as miles — past 15 of them each further mile adds $1, on the distance itself rather than on the suburb.

The miles between the garage in Brooklyn Center and your pickup address are ours, not yours. The fare is measured from where you get in to where you get out.

Brooklyn Park is 5 minutes from the garage and Excelsior is 27 — off-peak road time, Brooklyn Center to city center. That is the drive, not the notice: rides are booked ahead by the appointment time, and the van is outside before it.

Almost nobody is treated in the city they sleep in. Home in Rogers, endoscopy in Plymouth, dialysis in New Hope — one booking, one fare, and the miles are whatever the drive between those two addresses actually is.

St. Paul, Roseville, Maplewood, Woodbury, Stillwater, White Bear Lake and the towns between them. Nothing is added for crossing the river and the per-mile rate is the one on the card. It is a longer drive, so a trip that runs past 15 miles picks up the $1 extended-area mile — on the distance, not on the address.

90 road miles, about an hour and a half. The base fare and the $3 a mile are the ordinary ones — only the $1 extended-area mile is added past 15 — and Duluth, St. Cloud and Mankato run the same way.

Those 16 are where the vans already are every day, so they are the easiest to book. The stated service area is the whole seven-county metro plus anywhere in Minnesota — Elk River is already over the Sherburne County line — and a trip outside the list is a scheduling question, not a coverage one.

A discharge is the ordinary ride in reverse: we come inside, meet you where the staff hand you over, and walk you to your own door at the other end. Give us the building and the unit when you book.

A 6am dialysis chair in Golden Valley means a pickup before it, and that is arranged rather than refused. Tell us the appointment time and we work the pickup back from it — the published window is when the phone is answered, not the earliest a van moves.