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Call to book763-230-9277

Rochester and back.
Or anywhere in Minnesota.Long-distance wheelchair and ambulatory medical transportation statewide — Mayo Clinic, Duluth, St. Cloud, Mankato. The base fare never doubles and the per-mile rate never moves; past 15 miles, each further mile adds $1.

The van at dusk in the office lot, hatch up and the DOT number lit — parked at the ready for the next statewide run.
  • $420one way to Mayo Clinic, wheelchair — priced below.
  • +$1/mipast 15 miles. Nothing else moves.
  • MNstatewide, any town. If it is in the state, it is a yes.

Four real trips, priced to the mile.

Measured from the north metro.Road miles, and the wheelchair one-way they produce.

  1. 57miles

    St. Cloud

    Up I-94, about an hour out

    $288one way, wheelchair

  2. 86miles

    Mankato

    The southwest run

    $404one way, wheelchair

  3. 90miles

    Rochester · Mayo Clinic

    A regular run, both directions

    $420one way, wheelchair

  4. 150miles

    Duluth

    North on I-35, to the lake

    $660one way, wheelchair

Your town not on the board? The same arithmetic prices it — the ordinary base, $3 a mile, and $1 for each mile past 15 — and we will run it for you on the phone.

Where we driveCall 763-230-9277

Past 15 miles, each mile adds $1. That is the whole rule.

No zones, no quote forms, no “call for long-distance pricing.” One threshold, printed.

  • $75the wheelchair base — the same one a two-mile run pays. It does not double, however far the trip goes.
  • $3 a mileunchanged, every mile, however far the trip runs. $2.50 if you walk.
  • +$1for each mile past 15 — the one thing distance changes.
The van small in the right-hand lane of a straight divided highway running south through harvested farm country.

Make Mayo one day, not two.

The driver who takes you down can wait the appointment out at $100 an hour and bring you home the same afternoon — same van, same seat, no hotel.

Or book the legs separately and we come back for you: the base fare is charged once for the day and the mileage runs both directions, priced by the same arithmetic. Up to 3 family members ride along at no charge either way.

One real tripBrooklyn Center to Mayo Clinic, Rochester. Wheelchair, 90 miles.
Base fare$75
90 miles × $3$270
75 mi past 15 × $1$75
One way$420

Home again the same day: no second base fare on the return leg, just the mileage — $765 for the whole day, or the hours between wait at $100. Either figure is confirmed on the call.

Asked before this ride.

The questions we hear about it. Open a row for the rest — none of it changes when you dial.

14 answers

How much to Mayo Clinic?From Brooklyn Center, $420.

Wheelchair, one way, 90 miles: the ordinary $75 base, $270 in mileage, and $75 for the 75 miles past the 15-mile radius. Ambulatory runs $350. Your own pickup address moves the figure a little, and we confirm it on the call before anything is booked.

The statewide fares
How far will you actually go?Anywhere in Minnesota.

Rochester, Duluth, St. Cloud, Mankato, and every town between. The base fare and the per-mile rate never change; each loaded mile past the first 15 adds $1.

Can the driver wait in Rochester?Yes — $100 an hour.

Wait & Return works the same anywhere in the state: the driver parks at the clinic, waits the appointment out, and drives you home the same day.

How Wait & Return works
Why is there a charge past 15 miles?$1 a mile, past 15.

A long run takes the van and its driver out of the metro for most of a day, and the extended-area mile is that cost — printed here rather than discovered on the phone. It is the only thing distance changes: the base fare does not double and the per-mile rate does not move.

Do you run round trips out of town?Yes, both directions.

Book the return with the outbound and the same driver brings you home. The base fare is charged once for the day; the mileage runs both ways: Rochester one way is $420, and there and back is $765 for the day.

Can you leave early enough for a 7am appointment out of town?Yes — a 4am pickup.

Brooklyn Center to Rochester is 90 road miles, about an hour and a half of driving. The published window is 7am–7pm, and out-state runs leave before it by arrangement — tell us the appointment time and we work the pickup back from it.

What if I stay overnight?Two legs, two days.

Nothing forces the return to be the same day. Each leg is priced on its own, so an overnight is the outbound today and the trip home whenever you know it — $420 each way for the wheelchair run to Rochester.

Can we stop on the way?Yes — quoted first.

A pharmacy, a meal, a second address: additional stops are agreed before the ride begins and priced individually, so the figure you are told on the call is still the figure at the end of the day.

Do you bring people home from an out-of-town hospital?Yes, either direction.

A discharge in Rochester, Duluth or St. Cloud is the same run in reverse and the same per-leg price. Give us the hospital and the unit, and call when the paperwork is actually done — you are met inside and walked to your own door at this end.

Is the chair secured for the whole 90 miles?Secured before we move.

Power or manual, your own chair is strapped down and checked before the van leaves your door, and it stays that way to Rochester. Every driver is wheelchair-securement certified.

Can family come to Rochester?Up to 3, free.

A spouse, a son, a daughter — up to 3 additional riders travel at no extra charge, in the same van, on the same booking. On a day trip out-state that matters more than anywhere else on the card.

Do you drive out of state?Ask on the call.

Anywhere in Minnesota is the printed answer, and it is the one we can price from the card. Past the state line we quote the trip individually rather than pretend a formula covers it.

Does Medicare cover a trip this long?Not Original Medicare.

It does not pay for a van to a scheduled appointment at any distance — only for an ambulance, and only when one is medically necessary. Some Medicare Advantage plans include a ride benefit; ask yours whether it reaches out-state. The fares on the long-distance board are the private-pay ones, paid direct.

What if I cancel a Rochester run?Free, until an hour before.

Inside that hour it is 10% of the fare — on a $420 leg, $42. A day out-state is a day the van cannot be anywhere else, which is why the figure is printed here rather than found out later.

Tell us the town. We’ll quote the miles on the call.

Long runs book ahead — the van is out of the metro for most of a day. The figure is confirmed before anything is held.

info@truestartransportation.com

Have these ready

  • The pickup address, and the clinic or building you are going to.
  • The date and the appointment time.
  • Wheelchair or ambulatory, and whether the chair is yours.
  • Whether the driver should wait, or come back for you later.
763-230-92777am–7pm daily, earlier by arrangement
Call 763-230-9277